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If you need to make changes to your order or cancel it after it has been placed, please visit bloomazz.com and log in with your phone number, cancel the order from my order section. If you face any difficulties contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, it cannot be cancelled or modified.
Return & Exchange Policy
The merchandise return is valid within 7 days from the date on which these goods were delivered. We do not return or exchange if any of the tags are torn. Please provide an unboxing video of the product for exchange in case of any product discrepancies or if you receive any damaged product. Exchanges will only be facilitated to only those customers who will provide us with unboxing videos. Please mail us at support@bloomazz.com with the required details for initiating a return. Return will be initiated within 2-3 working days from the date of return request.
To become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return/exchange.
You agree that there may be a certain category of products/items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange/return accepted request(s) (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned/exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return/exchange) will be processed in accordance with our policies.
